Farm Sounds Daycare Rug

Free Shipping: We offer free shipping on all area rug orders being delivered within the contiguous USA.

Free Shipping Small Parcel: As long as we have a valid email address with your order, we will email you the tracking number when your order ships. Most of the time, our rugs will be delivered to a residence without requiring a signature. The rug will be wrapped in plastic to help keep it dry, but please consider whether there is a weather safe place for the driver to leave your rug if you will not be home to receive it. Carriers will require a signature if delivering to a business.

Free Shipping Truck Freight: Curbside Delivery - Rugs that are 9' x 12' and larger, as well as some bulk orders will be shipped via freight line. Truck freight is different than standard UPS or FedEx in that it is curbside delivery and you will be responsible for carrying the product from the curb into your house or school or wherever it's going, unless a loading dock is available. The most important thing to remember about truck freight is that you must inspect the package at the time of delivery. If the roll has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easier to take care of the problem.

Wall to Wall Carpet order will ship free to any business in a commercial area with a loading dock. If delivery is elsewhere, a $149.00 flat fee will apply.

International Shipping:

Free shipping applies to the contiguous USA only. Unfortunately, we cannot ship orders for free to Alaska, Hawaii, US territories or anywhere outside the USA. However, we can provide a shipping quote if you are interested. This also applies to shipments going to Canada. 

International customers with an order going overseas can independently hire a freight forwarder/broker to handle pick up, freight, import duties and taxes of your order. Rug weight and dimensions can be provided upon request for this purpose.

Lifetime Limited Wear Warranty: Rug or carpet will not lose more than 10% of its fiber due to abrasion or it will be replaced. In the event that the same rug or carpet design is not available, another style may be chosen. Damage caused by pets, tears, cuts, crushing, burns and improper maintenance or cleaning methods are not manufacturing defects and are excluded.

Serging Warranty: The serging around KidCarpet.com area rugs is made from the strongest fiber on the market. Unfortunately, however, it can still be damaged. Damage can result from many things, such as: cutting it with a sharp edge during opening, some types of abrasive cleaning equipment, children picking at it, etc. Therefore, our warranty on the serging is as follows: Customer can ship the rug to us at their expense. We will then repair the serging for free and ship the rug back to you for free. Care must be taken not to vacuum over the serging. If you prefer, it is suggested that repairs be made using a hot glue gun at the first sign of fraying. This will prevent the serging from fraying further. Please refer to the "What You Need to Know Before You Buy" page for more details about the serging warranty.

Specifications are subject to normal manufacturing tolerances, and may be changed as manufacturer warrants.

If you have received the wrong item or can see that the rug has been damaged in transit, please REFUSE DELIVERY. If you sign for the order and it was damaged, you are releasing the carrier of any responsibility, which is a loss that we cannot fully refund.

If the carrier left a damaged rug or an incorrect item at your door, please contact us for a replacement or full refund. Please notify us immediately if there is an issue, however, we kindly request that we are notified of a problem no later than 5 business days after delivery.

If there is no damage or defect to the rug, we will still accept a return. Your order must be unused, uncut, uninstalled and unaltered in any way. Your order must be returned in new condition. Installation or use of your order will constitute your acceptance "as is". The rug will be inspected for signs of use/damage before a refund is granted.

The customer will be responsible for paying the return shipping. KidCarpet.com pays the outbound shipping, and we do NOT ask the customer to pay for that. That is a loss that we incur as a service to our customers.

The customer will be responsible for paying a 10% restocking fee.

The order must be returned within two weeks of delivery.

We cannot take returns on "Second Quality" rugs.

We cannot take returns on wall to wall carpet orders that do not have a manufacturer defect or damage issue.

We cannot take returns on rugs that were made for you in a custom size, unless a defect is found.

Pads can only be returned if they are unopened and still in the original packaging (unless there is a manufacturing defect).

If you are interested in seeing a sample, please contact customer service at 727-474-3982. Samples are particularly recommended if you are basing your purchase decision on color, because all computer monitors display colors differently.

We no longer charge for samples. We simply ask that you send the samples back (return postage is the customer's responsibility) so that we can reuse them. That way, they will not be thrown into the garbage and end up in a landfill. It also allows us to manufacture less sample material, which allows us to reduce carbon emissions. We request a $10 deposit per sample. That deposit will never be charged to your credit card, as long as you return the samples. 

Depending on what rug or carpet you are interested in, we may have actual samples of the design. However, for most of our printed line of rugs and carpet, we have one 12" x 18" sample that represents the entire line. In other words, this sample will be a representation of the colors, quality, texture, backing and weight, but not the actual printed design. This is what that sample will look like: